About the company
Global Trade for Restricted Party Screening
ONESOURCE Global Trade for Restricted Party Screening (RPS) screening customers and suppliers.
In 2018, Thomson Reuters / Global trade management take the decision to do what they costumers and users were saying and started a redesign for the RPS system.
I've participated in the process of the redesign of the RPS module. I developed the UI flow, interviewed stakeholder and users.
The users who use Thomson Reuters RPS has no other tool as an option, this is the main tool of the market. This is the main tool who provide the most trustable information. But the customers and users are not happy with the current design and usability and this was my main work, make significant changes and turn this something hard to use to something make everyone happy.