I have used Design Thinking as the process of understanding and propose a solution with lo-fi and hi-fi design.
I’ve sketched and drawn some ideas on paper to idealize before starting doing the lo-fi design and see how that’s was working. I do believe in this way is possible to fail early and change the plans as well soon.
Then after understanding the pain points, I started with the user journey map to define the pain points.
Ideas and pain points and user needs clearly, was time to start the lo-fi / wireframe design to create the first concepts and prove the ideation was getting the right.
With the concept done, I’ve stated the UI Design with the final conception, colors, and fonts.